FAQ’s
FAQ’s
EVERYTHING YOU MIGHT WANT TO KNOW BEFORE YOUR APPOINTMENT
Common Questions & Answers
“A calm experience starts with
knowing what to expect.”
Do I need to do anything before my appointment?
No prep needed, just arrive as you are. If possible, come makeup-free for facials, but it’s absolutely fine if not.
What actually happens during a facial/bacial/massage?
Prior to your treatment, I will go through everything step by step. For facials/bacials, expect cleansing, exfoliation, mask and massage. For massage, you’ll lie comfortably while areas are worked on based on your needs.
What if I feel nervous or awkward
Totally normal, especially if it’s your first time. Most clients feel this way initially and it usually fades within minutes. I will explain in your initial consultation that if you feel nervous or uncomfortable at any point, please let me know and I can adjust the treatment.
Do I have to shave before my massage?
This is not necessary.
What if I fall asleep during the treatment?
It happens all the time and is actually a compliment, you’re relaxed!
What should I wear?
For facials, I advise wearing a strappy top that can be tucked under your armpits. I will be working on your face and décolletage area.
For Bacials I will need access to your full back area, so whatever you feel comfortable in.
For Massage I will require access to arms, legs, back, neck and shoulders, but only one area at a time.
You will always be properly covered with towels or sheets (this is called draping) and only the area being treated is exposed.
Do I talk or not talk during the treatment?
It is entirely up to you, some clients enjoy a chat during the treatment, whilst others relax in silence.
How often should I have a treatment?
Facials/Bacials – This depends on your goals and can be discussed. Most clients come once a month.
Massage – This depends entirely on the client and can range from once a week to once a month.
What if I have sensitive skin or allergies?
Treatments can be adapted for most sensitive skin and allergies, but please let me know prior to your appointment.
I don't have a skincare routine is this a problem?
Not at all, we all live busy lives and I appreciated that self-care is very often not the top priority. My role is to support you and help you make slow and steady changes if required.
What if I don't know my skin type?
This is not a problem at all and can be discussed at your first consultation.
I am overwhelmed by all the different types of skincare
You are not alone! The skincare industry is incredibly overwhelming. I am here to help! I will advise on simple adjustment you can make to create a skincare routine. I never advise my clients to go out and buy lots of new products as this would not be healthy for you skin barrier. I usually advise one product at a time.
bespoke facials, tailored just for you
Luxury Facials
Smooth radiant skincare for your back
Luxury Bacial’s
bespoke facials, tailored just for you
Luxury Facials
Smooth radiant skincare for your back
Luxury Bacials
relax and reset therapy
Body Massage
A deeply relaxing massage treatment designed to ease tension, relieve stress and restore balance throughout the body. Whether you’re feeling physically tight, mentally fatigued, or simply in need of time to unwind, each treatment is tailored to your body on the day to focus on what you need most.
Using flowing, therapeutic techniques, this relaxation massage helps release built-up tension while calming both body and mind. It’s an ideal way to pause, reset and support your overall wellbeing.
You’ll leave feeling refreshed, tension-free, and completely reset.
relax and reset therapy
Body Massage
A deeply relaxing massage treatment designed to ease tension, relieve stress and restore balance throughout the body. Whether you’re feeling physically tight, mentally fatigued, or simply in need of time to unwind, each treatment is tailored to your body on the day to focus on what you need most.
Using flowing, therapeutic techniques, this relaxation massage helps release built-up tension while calming both body and mind. It’s an ideal way to pause, reset and support your overall wellbeing.
You’ll leave feeling refreshed, tension-free, and completely reset.
THE FINER DETAILS
FAQ's and Booking Information
Questions You May Have About Your Treatment
Whether you’ve never had a treatment before or you’re simply looking for a little more information before booking, this section is here to help. You’ll find answers to common questions about treatments, what to expect and how everything works.
Bookings and Payments
I personally manage all bookings to ensure every session is perfectly customised. This also gives us the opportunity to have a short consultation regarding your skin goals and concerns before you arrive at the studio.
I usually ask for a 50% deposit to secure your booking, with the remaining balance due on the day of your appointment.
Bookings and Payments
I personally manage all bookings to ensure every session is perfectly customised. This also gives us the opportunity to have a short consultation regarding your skin goals and concerns before you arrive at the studio.
I usually ask for a 50% deposit to secure your booking, with the remaining balance due on the day of your appointment.
